Enrollment Specialist/ Admin Assistant
Full Time • Brooklyn
We are seeking a detail-oriented and customer-focused Enrollment Specialist to join our daycare team. This role is responsible for guiding families through the enrollment process, managing applications and documentation, and ensuring a smooth transition for new children entering our programs. The Enrollment Specialist will serve as the first point of contact for prospective families, providing information about our services, conducting tours, and maintaining accurate records. Strong communication skills, organizational ability, and a welcoming demeanor are essential to help families feel confident and supported in choosing our center.
Role Responsibilities:
CUSTOMER ENGAGEMENT
- Nurtures leads through scheduling and conducting tours; follows up with potential families to secure enrollment.
- Leads tours, highlighting key features of our brand and the center and maintains strong connections with potential customers
- Forecasts future enrollment based on annual graduation
- Has a strong understanding of the childcare offerings within the community
- Maintains the lead tracking portal and customer database
- Coordinates the registration process and maintains customer and employee information in center systems
- Responsible for communications to families (i.e. newsletters)
Skills & Qualifications
- Strong leadership and organizational skills.
- Knowledge of early childhood education and childcare regulations.
- Excellent communication and interpersonal abilities.
- Ability to manage administrative tasks.
- Bachelor’s degree in early childhood education, child development, or related field (often preferred).
Qualifications:
- 3+ years’ experience in retail/store management - cross-industry experience is welcome
- Demonstrated leadership ability with a minimum of 2+ years of experience in a customer-facing sales setting
- Ability to leverage data to understand the business and make decisions
- Bachelor’s degree in early childhood education, child development, or related field (often preferred).
Compensation: $20.00 - $23.00 per hour
The Learning Experience
At The Learning Experience, we make early education joyful, engaging and fun so children are happy to learn, play and grow.
Our curriculum focuses on the six ages and stages of early childhood development and engages children in hands-on learning activities that encourage them to explore and solve problems at their own rate of development. This forms a foundation for kids to Learn, Play and Grow under the care of our nurturing teachers and staff.
At TLE®, we’ve created a full cast of characters that become our little learners’ educators, partners and friends through their preschool education journey. Each character has a unique personality and area of interest and brings learning to life by allowing children to explore the world through fun and imagination.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The Learning Experience Corporate.
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Living TLE®’s mission and values every day
Our mission is to make a positive difference in the lives of a child, their families, and the communities we serve.We achieve this mission through three core values: an Innovative Mindset, a Collaborative Spirit, and Community Impact.
TLE® Center job opportunities
The enthusiasm, commitment and care from our people is what makes TLE® the best place to work in early childhood education. Your talents will shine in our Centers. They’re great places to pursue your passion for teaching, daycare and providing quality early childhood education.
See for yourself what makes TLE® Centers special
Step inside a TLE Center and see how we’ve designed and built every classroom to ensure our little learners and staff are safe and supported.